Privacy notice

1. Who we are

Samas is a boutique hotel located in Estero Colorado, C. Cabeza de Vaca sn, 40802 La Saladita, Gro., Mexico. For privacy-related questions, you may contact us at reservaciones@samaslasal.mx or +52 (999) 2174-465.

2. Information we collect

We may collect identification and contact details (such as name, email, phone number), reservation and stay information, payment-related data processed through our providers, communications you send us, and technical data such as IP address, browser type, and pages visited when you use our website.

3. How we use your information

We use personal information to manage reservations and stays, respond to inquiries, improve our services and website experience, send communications you request or consent to, comply with legal obligations, and protect the security of our guests and operations.

4. Sharing of information

We do not sell your personal information. We may share it with trusted service providers who help us operate (for example booking, payment, hosting, or communications tools), with authorities when required by law, or with partners strictly necessary to fulfill your stay or request, under appropriate confidentiality measures.

5. Cookies and similar technologies

Our website may use cookies or similar technologies to enable basic functionality, remember preferences such as language, and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect site performance.

6. Data retention and security

We retain personal information only for as long as needed for the purposes described in this notice or as required by applicable law. We apply reasonable administrative, technical, and physical measures to help protect your information against unauthorized access, loss, or misuse.

7. Your rights

Depending on applicable law (including Mexican data-protection regulations), you may have the right to access, correct, update, limit, or request deletion of your personal information, as well as to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details above.

8. Changes to this notice

We may update this Privacy Notice from time to time. The “Last updated” date at the top of this page reflects the latest revision. Continued use of our website or services after changes are published constitutes acknowledgment of the updated notice.